The impact of AI Chatbots on customer service in small to mid-sized enterprises is noteworthy.

Introduction: In today's rapid digital world, customer service plays a vital role in the success of any business, especially small to medium businesses (SMBs). With limited resources and manpower, SMBs often struggle to provide continuous customer support. However, with the arrival of AI chatbots, these businesses can now boost their customer service capabilities, enhance operational workflows, and raise customer satisfaction. In this article, we will explore the impact of AI chatbots on customer service in SMBs, highlighting their efficacy and continuous availability.

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